Privacy Policy

privacy policy

  1. General

. The purpose of this policy is to inform you of our practices regarding the collection, use and sharing of information that you are required to provide us through our platform (the “Platform”) accessible from the website www.MaterialsWorld.net or our mobile apps.

This policy (together with our Terms of Use and any documents referenced therein as well as our Cookies Policy) outlines how we handle the personal data we collect and provide to you. We invite you to read this document carefully to know and understand our practices regarding the processing of your personal data that we implement.

  1. The information we collect

We may collect and process the following data:

2.1. The information that you send us directly

By using our Platforms, you are required to send us information, some of which is likely to identify you (“Personal Data”). This is particularly the case when you fill out forms (such as the registration form), when you participate in one of our games, contests, promotional offers, studies or surveys, when you contact us – whether it is by phone, email or any other means of communication – or when you tell us about a problem.

This information contains the following data:

2.1.1. The data needed to register for the service we provide on our Platforms or to access any other service provided by us. This data includes your first and last name, e-mail address, date of birth, sex, phone number and password. This information is obligatory. Otherwise, MaterialsWorld will not be able to provide you with the services offered by our Platforms and you will not be authorized to create an account on our Platform;

2.1.2. A photograph ;

2.1.3. A postal address;

2.1.4. Information about your vehicle;

2.1.5. Your mini-biography

2.1.6. A copy of all the exchanges between you and MaterialsWorld;

2.1.7. A copy of all bookings or publications made on our Platforms;

2.1.8. Details of the financial or accounting transactions carried out on our Platforms or by any other means, including information relating to your credit card, your bank details, information relating to the reserved journeys or for which you have published an announcement on our Platforms;

2.1.9. The details of your visits to our Platforms and the content you have accessed;

2.1.10. If applicable, your answers to our surveys and questionnaires and the opinions you left to evaluate a trip with another member of our community, such information being particularly likely to be used in research and analysis of the user behavior;

2.1.11. The data we may ask you to provide when you report a problem with our Platforms or Services, such as the subject of your request for assistance;

2.1.12. The data related to your location when you accepted that we collect and process this data;

2.1.13. A copy of your passport, driver’s license, ID card or other similar document that you have agreed to provide.

2.2. The data we automatically collect

2.2.1. In case you connect to our services using the social networking features available to you, MaterialsWorld will have access to some of the data (including your first name, last name, photograph, e-mail address and number of friends Facebook) of your account on said social network in accordance with the terms of use of the social network concerned We are also likely to collect some of your Personal Data when you interact with features of these social networks, such as “Like” features “.

2.2.2. During each of your visits, we may collect, in accordance with the applicable legislation and with your agreement, if necessary, information about the devices on which you use our services or the networks from which you access our services, such as: such as your IP addresses, connection data, types and versions of Internet browsers used, types and versions of your browser plugins, operating systems and platforms, data about your browsing path on our Platforms, including your journey on different the URLs of our Platforms, the content that you access or view, the search terms used, download errors, the duration of viewing certain pages, the advertising ID of your device, interactions with the page as well as any phone number used to contact us. Among the technologies used to collect this information, we use cookies (to learn more about this, please refer to our Cookies Policy ).

2.2.3. We also collect information about your use of our Platform (such as the number of ads published, your message response rate, your registration date, your average rating, etc.) that are likely to be posted on your public profile.

2.3. Shelf life of your data

2.3.1. With the exception of the categories of Personal Data referred to in Articles 2.3.2. and 2.3.3.below, your Personal Data is archived at the end of the following periods:

  • 5 years after your last use of our Platforms, if you have not closed your account;
  • 1 year after the closure of your account, unless you have received a negative notice or report, in which case your data is retained for 2 years following the last negative notice or report received if this duration is longer.

2.3.2. The following categories of Personal Data may be retained for different durations:

  • Financial data (eg payments, refunds, etc.) are kept for the time required by applicable tax and accounting laws;
  • Data relating to the issuance of Energy Savings Certificates related to the fuel or Total washing card are kept for the statutory period of 6 years from the date of sending of said card;
  • The content created by you on our Platforms (such as comments, opinions and ratings) are made anonymous past the deadlines mentioned in 2.3.1 but remain visible on our Platforms.

2.3.3. In the event that your account has been suspended or blocked, we keep your data for a period ranging from 2 to 10 years from the suspension in order to avoid any circumvention by you of the rules in effect on our Platforms.

  1. How do we use the data we collect?

We use the data we collect in order to:

3.1. execute the contracts concluded between you and us and provide you with the requested information and services;

3.2. send you information about our services (such as booking confirmations) by e-mail, SMS or any other means of communication;

3.3. collect your payments or send you the sums collected for your account;

3.4. allow you to customize your profile on our Platforms;

3.5. enable you to communicate and interact with other members of our community, including our services or the routes already taken or planned to be made;

3.6. give you access and allow you to communicate with our member relationship service;

3.7. to ensure compliance with (i) the applicable law, (ii) our general conditions of use, (iii) our privacy policy and (iv) our code of conduct. In the event of any breach by you, we may suspend your account on our Platforms;

3.8. to send you, in accordance with the applicable legal provisions and with your agreement when the legislation so requires, marketing, advertising and promotional messages and information relating to the use of our services, to the modalities of reservation, or to suggest and advise you goods or services that may be of interest to you. We may also use your data to send you advertising messages that may be of interest to you on social media platforms or third party sites. If you want more information about this, we invite you to read the contractual documents of these platforms;

3.9. to inform you of changes to our services;

3.10. verify the information contained in your passport, driver’s license, identity card or any other document of identity that we would have collected during your registration or your use of our Platforms;

3.11. manage our Platforms and perform internal technical operations for problem solving, data analysis, testing, research, analysis, studies and surveys;

3.12. improve and optimize our Platforms, in particular to ensure that the display of our content is adapted to your device;

3.13. enable you to use the interactive features of our services if you wish;

3.14. help us maintain a healthy and secure environment on our Platforms; and

3.15 . evaluate the effectiveness of the advertising messages we send and adapt them to our members.

  1. Who are the recipients of the information we collect and why do we provide this information to them?

4.1. As part of the use of our services, some of your information is passed on to other members of our community, through your public profile or as part of the booking process (for example we communicate your phone number to people with whom you will travel).

4.2. We may also share information about you, including Personal Data, with other entities of the MaterialsWorld group within the scope of this policy.

4.3. We also work closely with third-party companies that can access your Personal Data, including:

  • social networking platforms that can offer you functionalities allowing you to integrate in your MaterialsWorld profile information from your account on their own platform;
  • our business partners who promote their services on our Platforms and to which you may decide to subscribe. These services may include insurance services, banking services, vehicle rental services, etc. For example, we may provide some of your information to Axa to confirm your eligibility for the insurance program;
  • our business partners on whose website we may eventually advertise our services;
  • the subcontractors we use in terms of technical services, payment services, identity verification or the suppliers of analytical solutions and collection companies and credit agencies.

4.4. We do not share your data with third parties mentioned in 4.3. above only in the following cases:

4.4.1. When we engage a service provider in the performance of any contract between you and us or to provide or improve our services (for example, as part of payments made through our Platforms);

4.4.2. As part of the booking process, we are required, in order to provide the requested services, to post on our Platforms or to transmit to another member some of your Personal Data such as your first name, photograph, mobile phone number or e-mail address. -mail;

4.4.3 . We publish the opinions you write as part of our notice system on our Platforms. These notices, which contain your first name and the first letter of your name and your photograph are visible to all visitors to our Platforms;

4.4.4. When we use search engine providers and analytics solutions to improve and optimize our Platforms;

4.4.5. when you make the express request (for example when using authentication methods provided by social networks);

4.4.6. When we publish, on the websites of our business partners, certain parts of our Platforms (including the routes you posted) via APIs or widgets. In this case, some information from your public profile may also be posted on these sites;

4.4.7. Where we have a legal obligation to do so or if we believe in good faith that this is necessary to (i) respond to any claim against MaterialsWorld, (ii) comply with any judicial request, (iii) execute any contract concluded with our members, such as the Terms of Use and this Privacy Policy (iv) in the event of an emergency involving public health or the physical integrity of a person, (v) in the framework of investigations and investigations, or (vi) to guarantee the rights, property and safety of MaterialsWorld, its members and more generally any third party;

4.4.8. In the event that we sell or acquire a business or assets, in which case we reserve the right to share your Personal Data with the potential seller or buyer of this company or these assets.

4.4.9. If MaterialsWorld or all or part of its assets are bought by a third party, the data in our possession will, if necessary, be transferred to the new owner.

4.4.10. In accordance with applicable law and with your consent when required, we may aggregate data about you that we receive or send to our business partners, including all or part of your Personal Data and information collected through us cookies. This aggregated information will only be used for the purposes described above.

4.4.11. We draw your attention to the fact that if you decide to let us access some of your information, including your Personal Data, through connection services provided by our business partners, their privacy policies are also available to you. opposable. We have no control over the collection or processing of your data by our trading partners on their own platform.

  1. How do we use and moderate your messages?

5.1. We can read the messages that you exchange with other members of our community via our Platforms, especially for fraud prevention, improvement of our services, user assistance, verification of our members’ compliance with contracts concluded with us and in particular our Terms of Use. For example, to prevent a member from bypassing our online booking system, we are authorized to browse and analyze the messages exchanged on our Platforms to ensure that they do not contain any contact information or reference to other websites.

5.2. We never see your communications with other members of our community for promotional purposes or advertising targeting. Whenever possible, we use automated systems to moderate messages sent between members via our Platforms.

  1. Targeted advertising, emails and SMS that we send you

In accordance with applicable law and with your consent when required, we may use the data you provide to us on our Platforms for business purposes (for example, to (i) send you our newsletters, (ii) send you invitations to our events or other communications that may be of interest to you; and (iii) display targeted advertising on social media platforms or third-party sites).

With regard to promotional emails : You may at any time withdraw your consent by (i) unchecking the box in your account, (ii) clicking on the unsubscribe link provided in each of our communications or (iii) contacting us as described in Article 13 below.

With regard to targeted advertising:

  • On social media platforms (for example Facebook, Twitter): you can oppose this process at any time by configuring the parameters relating to the advertising of your account;
  • On third-party sites: You can refer to our Cookies Policy to understand how to withdraw your consent.
  1. Are your data transferred, how and where?

We keep your Personal Data in the European Union. However, it is possible that the data we collect while using our Platforms or as part of our services may be transferred to other countries, some of which may have less protective personal data protection legislation than in the country where you reside.

This is particularly the case with regard to the data transmitted to our subcontractors located outside the European Union, in particular in the United States. We can use their services to respond to your requests, moderate the photographs published on our Platforms, provide online payment tools, provide us with commercial and advertising services or email and SMS services.

This is also the case for MaterialsWorld affiliates located outside the European Union to whom we can transfer some of your data as part of the provision of our services in these countries.

In case of such transfer, we make sure that the processing is carried out in accordance with this policy and that it is framed by the standard contractual clauses of the European Commission that guarantee a sufficient level of protection of life. privacy and fundamental rights of individuals.

On request, we can provide you with the list of countries where we store your data and those where they pass occasionally.

  1. What are your rights to your personal data?

8.1. Where provided by applicable law, you have the right to obtain a copy of the personal data about you that we hold. Before responding to your request, we may (i) verify your identity and (ii) ask you to provide us with more information to respond to your request.

8.2. We will endeavor to comply with your request within a reasonable time and, in any event, within the deadlines set by law. If you wish to exercise this right, contact us in the manner indicated in article 13 below.

As a member of our Platforms, you also have the option of accessing the Personal Data we hold through your account to correct, modify or delete any incorrect information. You agree to provide us with complete, accurate, valid and up-to-date information. You can also close your account online at any time.

You can also modify or delete this information by contacting us directly (see article 13 below).

Please note that we may retain certain information about you when required by law or when we have a legitimate reason to do so. This is for example the case, if we consider that you have committed a fraud or violated our Terms of Use and that we wish to avoid that you circumvent the rules applicable to our community.

8.3. You also have the right to set guidelines regarding the fate of your Personal Data after your death.

  1. Cookies and similar technologies

For more information, see our Cookie Policy .

  1. Confidentiality of your password

You are responsible for the confidentiality of the password we have chosen to access your account on our Platforms.

You agree to keep this password secret and not to communicate it to anyone.

  1. Links to other websites and social networks

Our Platforms may occasionally contain links to the websites of our partners or third parties. Please note that these websites have their own privacy policies and that we are not responsible for the use made by these sites of the information collected when you click on these links. We invite you to read the privacy policies of these sites before sending them your Personal Data.

  1. Modification of our privacy policy

We may occasionally modify this Privacy Policy. When necessary, we will notify you and / or seek your consent. We advise you to check this page regularly for any changes or updates to our privacy policy.

  1. Contact

If you have any questions about this Privacy Policy or if you have any queries regarding your personal data, you can contact us online by completing this form or by sending us an e-mail at the address mentioned at the beginning of this document.